Privacy Policy

1. Who We Are

Happyglimmer Pty Ltd (ABN 74 612 908 431), 45 The Esplanade, Cairns QLD 4870, Australia, is the operator of happyglimmer.space and the data controller for personal information collected through it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

• Contact details you provide via forms (name, email, phone, booking preferences).
• Booking and payment information necessary to confirm reservations.
• Basic technical data such as browser type and pages visited (see our Cookies page).

3. How We Use Information

• To respond to enquiries and process bookings.
• To meet legal obligations under Queensland gaming and hospitality legislation, including age verification.
• To improve our website and guest services.

4. Sharing of Information

We do not sell personal information. Data may be shared with service providers who support our operations (e.g. payment processors) and with regulators where required by law.

5. Data Security and Retention

We apply reasonable technical and organisational measures to protect personal information. Records are retained only as long as necessary for the purposes above or as required by law.

6. Your Rights

You may request access to, or correction of, your personal information, and may lodge a complaint about our handling of it. Contact us at happyglimmer@gmail.com or +61 347 823 573. You may also contact the Office of the Australian Information Commissioner.